Q&A
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Where are Myas Studios products manufactured?
My current products are made in Hamburg, Germany as well as in Barcelona, Spain.
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Is there a physical location where I can shop your products?
I currently sell at two locations in north Germany, check the page "stores" for more information. I also pop up at Designmarkets every now and then, to stay updated about that, check my Instagram @myas_studios.
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What locations do you ship to?
I currently ship only within germany.
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How long does shipping take?
Shipping within Germany will take 3-5 business days. For faster shipping please contact me via e-mail. (info@myas-studios.com)
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Do I have to pay for the shipping/return?
Shipping is free for orders above 100€ within Germany, however you have to pay for shipping costs to return- since Myas Studios is still a small brand.
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Any questions left?
Just write an email to info@myas-studios.com and I will answer it as soon as possible.
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General return information
Myas Studios has a 14-day return policy: you have 14 days from when your order is delivered to ship it back to us for a refund. Any claim regarding the delivery of the product(s) must be submitted within 14 days following receipt of the product(s). They must be sent in their original condition (packaging, accessories etc.). Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks of the return of product(s) are borne by the sender. To accept the return, the product(s) must be returned in full condition in its original packing, undamaged, not worn, and accompanied by all of its accessories.
If you need any further information, you can send an email to info@myas-studios.com.